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How Human-Centric AI Computing Will Transform the World by Empowering People Instead of Just Automating Tasks

 


AI computing is set to transform business productivity and mark the beginning of a new era of empowerment and disruption. By harnessing advanced AI interfaces and agents, 8 billion people will gain the ability to articulate their needs and interact with AI systems that provide intuitive interfaces and powerful tools. This will enhance their ability to live, learn, work, shop, and access services more effectively.

As AI takes over routine tasks, it will liberate our time and minds to focus on more significant and engaging pursuits. Businesses will benefit from AI’s ability to streamline workflows and reinvent creative processes, leading to improved products and services. The use of intention-based AI interfaces will drive this transformation, delivering exceptional outcomes across various industries.

AI Computing: Redefining Knowledge Economies

Over the next 15 to 20 years, companies leveraging AI will revolutionize how they utilize their knowledge and expertise. By employing “AI knowledge loops,” they will continually capture, refine, and apply their intellectual assets in a cycle of improvement. Here’s how AI will reshape company operations:

  1. Harnessing Knowledge: Many firms hold disconnected data and extensive employee expertise but fail to fully utilize it. AI computing will change this by capturing and organizing all forms of expertise—business, functional, domain, process, medical, and more—into enterprise knowledge graphs. These specialized databases will become crucial assets, informing proprietary AI models and driving business success.

  2. Implementing AI Models: The capacity to leverage knowledge through technology will become a core competitive advantage. AI interfaces and agents will infuse expertise on demand into redefined workflows. These advanced systems will go beyond today’s chatbots and business rules, serving as engines of empowerment and leading to the transformation of daily activities and business processes.

  3. Generating New Revenue Streams: Firms will unlock new sources of growth through AI-powered innovations in four key areas: 1) hyper-personalization and targeted insights in product design and customer experience; 2) AI-enhanced products and services; 3) new managed service-as-software platforms built on proprietary knowledge; and 4) AI-native business models. AI computing will continue to revolutionize marketing through brand AI models and emerging AI-native platforms.

To fully leverage the power of artificial intelligence, it’s essential to move past initial disappointments with magic tools and focus on the rigorous work of knowledge capture, application deployment, customer service innovation, and the creation of empowering AI interfaces and agents.

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